Privacy Policy

Who this notice is from

BZ Global Trading operates this website. The registered company is YIWU BZ GLOBAL TRADING CO., LTD., with offices in Yiwu and Guangzhou, China.

Questions about privacy, and requests about your information, can be sent to ceo@bzglobaltrading.com or through the channel you used to contact us.

This website

This website publishes information about our sourcing and freight coordination work. It does not create customer accounts, and it does not ask you to choose a password.

There is no enquiry form on the website, and the website does not store contact submissions in a database. The contact page lists office email addresses, phone numbers, and WeChat accounts so you can reach the team directly.

Quote and sourcing requests are not collected on this website.

We do not run an analytics or advertising product on this website, and we do not set our own tracking cookies. The site is hosted on Vercel so the pages can be delivered. Serving a page can mean the host processes ordinary connection data, such as an IP address, the browser type, and the page requested, in its logs. We do not use those logs to build a marketing profile of you. Those logs are not the text of a message you send to the Facebook Page.

Messages you send to the Facebook Page are not collected by this website. They are described in the next sections, separately from the website.

Email, WhatsApp, and WeChat

If you email an office, or if you use a link or a QR code on this site to open WhatsApp or WeChat, the conversation starts in that service. This website does not receive or store it.

People at BZ Global Trading who handle the enquiry need to be able to read what you sent in order to reply. We do not say that the message then exists only in your email, WhatsApp, or WeChat account. A copy may also be kept where it is needed to reply or to keep a record of the enquiry. This notice does not name every tool that might hold such a copy.

Please do not send passwords, copies of identity documents, or other information we do not need in order to answer you.

Facebook Page messages

Messaging the BZ Global Trading Facebook Page is separate from browsing this website. The message passes through Meta, because you sent it on Facebook, and through our hosting provider, Vercel. The Meta app associated with that service is named BZ Global Trading Messaging. This website does not take those messages in as a form.

Our owner-test Messenger bridge stores only technical metadata: identifiers, timestamps, whether an attachment was present, and reply or hold status. Our bridge database does not store message text. That metadata is kept in a database hosted by Neon. The hosting and that database are in the United States.

Staff read and answer in Meta's Page tools. Operational alerts from our owner-test Messenger bridge that contain this metadata only, and not the message text, go to our internal workspace tool, Slack, and to operation logs on GitHub.

We use AI tools, specifically OpenAI, connected through Composio, to help read and draft or send replies to Facebook Page messages and comments. Those providers process that text. Staff can review a conversation and take it over. That help is not an automated decision that produces a legal effect, or a similarly significant effect, about you.

How we use information

We use what you send to reply and to discuss the sourcing or freight question you raised. We do not sell personal information. We do not publish your messages.

How long we keep it

We do not state a fixed retention period, including how long a provider keeps its own copy. We keep an enquiry for as long as we need it to reply, to keep a record of that conversation, unless applicable law permits or requires us to retain it.

There is no automatic deletion. We handle a deletion request by hand. Some records, such as backups and copies held by service providers, may not be deletable by us immediately. We may also keep records where applicable law permits or requires us to retain them. That includes audit and operational logs, backups, and copies held by Meta, Vercel, Neon, Slack, GitHub, OpenAI, or Composio. We will tell you the outcome. The data deletion page explains how to ask.

Asking for deletion

You can ask us to delete information by writing to ceo@bzglobaltrading.com, or through the channel you used to contact us. Tell us what to delete and how to find it.

We may need a limited check that the request is yours, so we do not delete someone else's information. Do not send a password or a copy of an identity document. If we need anything beyond the name or address already on the conversation, we will tell you what, and we will keep that check narrow.

We will respond within a reasonable time, and within the period required by applicable law. We will tell you the outcome: what we deleted, what we could not find, and anything we could not delete or still have to keep, with the reason.

There is no automatic deletion. We handle the request by hand.