User data deletion instructions

How to ask

Send the request to ceo@bzglobaltrading.com, or send it through the channel you used to contact us, such as email, the Facebook Page, WhatsApp, or WeChat.

1. Say how we can find the conversation. For example, the email address you used, or the Facebook name on the Page conversation.
2. Say what you want deleted. For example, a Facebook Messenger conversation with the BZ Global Trading Page, an email you sent us, or both.
3. Do not include passwords or copies of identity documents.

What happens next

A person reads the request and handles it by hand. We look for the conversation you described.

Where we find a copy we hold and can delete, we delete it, unless applicable law permits or requires us to retain it. We will tell you the outcome: what we deleted, what we could not find, and anything we could not delete or still have to keep, with the reason.

Some records, such as backups and copies held by service providers, may not be deletable by us immediately. We may also keep records where applicable law permits or requires us to retain them. That includes audit and operational logs, backups, and copies held by Meta, Vercel, Neon, Slack, GitHub, OpenAI, or Composio, and a copy you still hold. You can delete your own copy in the app you used.

This page is instructions only. This website has no deletion button and no automatic deletion callback.

We will respond within a reasonable time, and within the period required by applicable law.

If you connected an app in Facebook

Sending a message to the Facebook Page does not mean you installed an app.

If you did connect an app to your Facebook account and you want to remove that connection, use Facebook's own settings. Facebook changes the menu names, so follow Facebook's help if the labels differ. Removing a connection there does not by itself delete messages we have already received. Use the request above for that.